The point out lawyer general’s business office has submitted go well with versus an Allentown home improvement firm, accusing it of misleading, large-stress income methods.
Curtis Complete Service, Inc., took advantage of clients — lots of of whom ended up elderly and lived on your own — by utilizing misleading practices to trick them into paying for avoidable perform, Attorney Normal Josh Shapiro explained in a information release.
The go well with names the company and two staff, supervisor Richard Price and subject supervisor Matthew Price tag.
“Curtis Whole Provider flat out lied to Pennsylvanians,” Shapiro reported. “They misinformed customers about their ideal to cancel contracts and in some occasions, refused cancellation outright. They utilized bad info, partial info, and dirty methods to pad their bills at the price of older Pennsylvanians.”
The match prices that the corporation prompt clients acquire products that have been avoidable and in some cases inappropriate for the customer’s property. Some buyers ended up questioned to indicator incomplete invoices that ended up later on crammed out or altered by a Curtis employee, the fit suggests, whilst prospects who tried using to cancel contracts ended up generally refused, and in some cases threatened with lawsuits.
The Rates allegedly applied higher-pressure and scare strategies to persuade buyers their well being and safety were being at possibility if they didn’t make recommended buys and insisted on setting up operate quickly to discourage next viewpoints.
Prospects have been given the perception that they were using out a mortgage for residence enhancement companies in a specific total, only to afterwards study they experienced signed up for a credit card and were being accountable for purchases in excessive of the quantity verbally agreed to, the match costs.
Shapiro’s information release cited the scenario of Kathy Reither of Northampton County, who called Curtis Whole Support two days before Xmas when her furnace was having hassle. “Curtis Total Support made all these claims,” Reither explained. “All these points that ended up improper with my furnace, that if he even tried using to clean my furnace it was heading to crumble. All lies.”
Shoppers who feel they or relatives users may have been victims of deceptive methods by Curtis Whole Company can file a complaint on-line with the Bureau of Consumer Safety, e-mail [email protected] or connect with 800-441-2555.
Individuals are also urged to question elderly family members users if they experienced a detrimental encounter with Curtis Whole Support and report any such grievances to the Business office of Lawyer General’s Bureau of Shopper Defense.
Contractors who have information and facts pertaining to the alleged enterprise methods of this corporation really should also call the bureau, Shapiro mentioned. The match was submitted in Lehigh County Court docket by deputy attorneys normal Melissa Kaplan and Shawn Bachman.